HAVE YOUR SAY

Here at Honley Surgery we welcome all types of feedback from your appointments to general feedback about the practice both positive and negative.


Please scroll down to view the information about the various ways you can provide feedback to us including our complaints and compliments policy.

 

FRIENDS & FAMILY

Why not tell us how your recent visit went or how likely you are to recommend us to your friends & family by completing the Friends and Family form.

Click HERE to download the Friends and Family form.

COMPLAINTS

We hope that any issues you have can be resolved when they first arise but if you are not happy with how this has been dealt with and would like to make a formal complaint please click on the complaints procedure link below for more information on how to make a complaint. 

Click HERE to download the the Complaints procedure.

The complaints procedure at Honley Surgery must be used in the first instance and is usually the most effective way of reaching an efficient resolution, especially if a patient is requiring medical care. If this is not appropriate, please click on the links below for more information.

NHS COMPLAINTS INFORMATION

HOW TO COMPLAIN TO NHS ENGLAND

PATIENT PARTICIPATION GROUP (PPG)

Click HERE for more information about our Patient Participation Group

 

GENERAL FEEDBACK

Below is our General Feedback form, feel free to complete this and provide us with any feedback you may have. Please do not submit any personal health related information and please be aware the feedback form is NOT monitored regularly, therefore you may not receive a reply within your desired time frame. For any other feedback that requires a response in a timely manner please contact us via one of the above alternate feedback methods or view our contact details at the bottom of this page.

Thanks for submitting!